Adding and Removing Members
As a channel manager you have the option to add/remove users to the channel and to promote channel members to managers. Users can either be added or removed individually or as part of user groups. In this article, you'll learn how to do both.
To add a new member, go to Manage, locate the dropdown on left and choose Manage Members from the dropdown.
By default, the Manage Members page shows the members already in the channel, as well as their channel role and the groups they belong to.
Users can be added to channels individually or in bulk via groups via the Add members button.
You can either add learners individually or in bulk. To add individual users to learning paths, click on Add members, then on Individuals.
You can then choose to add individual users by searching for their names.
Alternatively, you can add multiple individual users to the learning path by clicking on Add multiple members and pasting the selected usernames into the resulting area.
Once you have pasted the list of usernames, click on next to view the full list of added members and to confirm.
An alternative to adding individuals to channels is to add Groups. Adding a group to a learning path will add all members of the group to the channel. To add groups, go back to the Manage Members page and click on Add members, then select Groups.
You will then see the list of groups in your community. After selecting the groups you want to add, click on Next to add the users to the channel.
Once you have added users to a channel, it will be accessible from the All Joined Channels sidebar once they log in.
If you want to remove channel access from a learner, you can do so by clicking on Manage on the left and clicking on Remove Members.
Similar to adding, members can be removed either individually or as part of a group.
Once you have removed the learner's channel access, they will no longer be able to view the channel on the menu sidebar.
Please note that removing learners from channels will not affect the completion status of the channel content for those learners. If the learners are added back into the same channel, their previous completion status is maintained.
Promoting Channel Members to Managers
If you would like to promote a member to a Manager, click on Make Manager to promote the learner.
In the event, you wish to demote the channel manager to a member you can follow similar steps too. Click on the vertical ellipsis icon and select Make Member.