With the new Rewards feature on SmartUp, you will now be able to exchange your Leaderboard points for rewards! The rewards available are extensive, ranging from Gift Vouchers e.g. VISA, MasterCard, even grocery vouchers to experiences e.g. admission to sightseeing spots.
There are two types of Rewards points: Total Points and Redeemable Points.
- Total Points refer to the number of points earned in your account based on the conversion rate set by your community administrator. Depending on the community administrator's settings, your existing Leaderboard points may or may not be converted. If a conversion rate of 10 is applied, 3475 Leaderboard points will give you 347.5 reward points.
- Redeemable Points refer to the number of points that is available for exchange in the Rewards Store. Your redeemable points will depend on the limit set by your community administrator.
In the second screenshot below, the community administrator has capped the Redeemable Points to 100 and also put in place a redemption deadline of 1st January 2021. Do note that points which are not redeemed during a specified period will be brought over to the next Rewards period set by your community administrator.
The Rewards Feature on Mobile App
If the Rewards feature has been enabled by your community administrator, access it by clicking on the Rewards on the sidebar of the mobile application.
Clicking on Rewards will bring up your Points balance. Note the difference between Total Points and Redeemable Points in the screenshot below.
Clicking on Go to Rewards Store will launch your mobile browser and bring you to the Rewards store. Select the country you would like to redeem your rewards from the menu on the top right. The Rewards store will then display the rewards that are available for exchange.
The Rewards Feature on Desktop Browser
If the Rewards feature has been enabled by your community administrator, access it by clicking on the Rewards icon, which can be found on the bottom right of your browser window.
Clicking on the Rewards icon will bring up your Rewards balance.
To view the available rewards, click on Go to Rewards Store.
Select the country you would like to redeem your rewards from on the top right, the Rewards store will then display the rewards that are available for exchange.
Start racking up those Leaderboard points and we hope you enjoy our new Rewards feature!