Learners can choose to activate biometric login instead of having to remember an account username and password every time they open the app for mobile learning. You can activate biometric login when you log into the mobile app and click on Settings.
Click on Biometric Login
Click on Face ID (IOS) or Facial recognition/Fingerprints (Android) to activate biometric login.
You will then be prompted to enter your password to verify your identity before the biometric function is activated.
You will now be able to login successfully with your Face ID (IOS) or Facial recognition/Fingerprints (Android).
Pleas note that you will need to activate the biometric function from your Settings page before you are allowed to use biometric authentication as a login option. You will encounter the following error if you fail to activate the biometric function from the Settings page.
Additionally, if you have not enabled biometric login on your device, you will not be able to view the Face icon on homepage. You will need to go to your device settings to enable biometric login on your device before you can enable biometric login on the SmartUp mobile app.
If you have not downloaded the SmartUp app yet, please click on the following links to get started!