In this article, we'll go through the basics of how to Manage User Groups. Please note that this feature is only available for Community Administrators.
You may access the Manage Groups from Manage Community.
Creating a User Group
To create a new group, click on the Create Group button.
You will then be able to name your group as needed.
After clicking on Save, the next step allows you to add existing community users to the newly created group. This can be done by searching for individual users or by selecting users in bulk.
After adding the members you wish to add to the group, click Next to save your selection.
The step above is optional and you may choose to create a group with no users to begin with. You can choose to add them later instead. This can be done from the Manage Members page.
Do note that users can only belong to one group at a time.
Managing Individual Groups
The dropdown menu for each group allows you to:
- Edit the group's name
- View the group's members
- You can choose to assign users to other groups or remove users from groups if needed
- You can choose to assign users to other groups or remove users from groups if needed
- Add the group to channels in the community
- Add the group to learning paths in the community
- Delete the group
Do note that after deleting a group, users who were in the group will not have a group assigned to them and will have to be reassigned. This can be done from the Manage Members page.
Managing Groups in Bulk
If you would like to manage multiple groups at once, you may do so by clicking on the Bulk action button. This allows you to select groups for adding to channels, adding to learning paths, or for deletion.
Selecting either bulk action allows you to select the relevant groups for the required action.